rummy gold app
rummy gold app
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This app is available for your device
rummy gold app
This app is available for your device
Contact
+91 2600740395
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the rummy gold app?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login, making it a convenient option.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal before proceeding. If you still encounter problems, wait for the OTP to be sent after clicking "send." If you don't receive the OTP, you can reach out to the app's support team through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, please uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features and functionality. Once installed, you should be able to log in and enjoy playing the app without any problems.
Q1: What is the minimum withdrawal amount in the rummy gold app?
In this app, users can withdraw a minimum of Rs. 100, a higher minimum amount compared to other similar apps. Withdrawals are only possible for earnings from gaming activities, not for bonus amounts. This limit ensures that users can only withdraw money they have genuinely earned through gaming.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure all your Know Your Customer (KYC) details are filled and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes or as long as 3 hours. However, payment processing may occasionally be delayed, potentially taking up to 24 hours to resolve. This delay can impact the overall time required to complete the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is failing, don't worry, as the funds will typically be added to your wallet account within 24 hours. If you experience any issues, you can contact their care centre for assistance.
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